Terms and conditions (Terminai ir sąlygos) (please use web translation services if you do not understand these conditions)

These Terms and Conditions for supply of training services by MV & Sons training services ltd are deemed to be accepted by the Client upon the booking of services supplied by MV & Sons training services ltd.

Where MV & Sons training services ltd arranges for an instructor to deliver services on the Client's premises or site, it is the Client's responsibility to ensure that they are protected by sufficient and adequate insurance against employer's liability and third-party risks arising during or related to the supply of training requirements of the Client.

Where MV & Sons training services ltd arranges for an instructor to deliver training on the Client's premises, it is the Client's responsibility to ensure that they have the facilities available as specified on the 'on site course criteria form' which is issued along with the booking form.

MV & Sons training services ltd reserves the right to prevent delegates from attending a course, or to expel them from a course if their behaviour is deemed as inappropriate or disruptive. The instructor's word is final.

MV & Sons training services ltd must be informed in writing of any medical condition which may affect them or others (e.g. epilepsy, diabetes). MV & Sons training services ltd will keep such information in confidence. In addition, for courses which involve physical activity, it is the responsibility of each trainee to take appropriate medical advice that they are fit to take part.

All delegates must be able to understand both spoken and written English to understand the course, unless the course is being conducted by one of our Polish or Lithuanian instructors to help eastern European staff with interpretation services.

The Client will accept full responsibility for all statutory requirements placed upon a Client by the relevant governing bodies and the Acts including the maintenance and safety of vehicles, plant, lifting equipment, protective clothing and all applicable insurances including any loss, injury or damage sustained during the course or training, or arising out of neglect and/or breach of statutory duty by the Client or any other way.

It is the Client's responsibility to ensure that the training facilities, equipment and conditions are appropriate to the training provision as indicated on the appropriate 'onsite booking form'. MV & Sons training services ltd or designated company representatives reserves the right to abandon / discontinue or rearrange the provision of training where such circumstances prevail that would affect the quality of the training provided. This includes the provision of faulty equipment and plant without relevant test certificates. In the event of cancellations/re-organisation, the Client is responsible for the costs incurred.

All fees quoted are exclusive of VAT. All invoices must be paid on receipt or within 30 days of the invoice date as agreed and shall thereafter be subject to the provisions of the Commercial Debts (Late Payment of Invoices) Regulations 1998. No certificates or course reports will be issued until payment has been received in full.

All joining instructions will be forwarded following receipt of a correctly completed and signed booking form and payment.

MV & Sons training services ltd reserves the right to make changes to programmes, training, dates, venues and fees at any time as necessary. . MV & Sons training services ltd accepts no liability for loss were caused by its own negligence. Such loss shall be limited to the contract value and MV & Sons training services ltd will not be liable for further or consequential loss caused.

Where a firm or a private individual booking is subsequently cancelled, altered or rebooked to another date by you, MV & Sons training services ltd reserves the right to apply the following charges:

Late Payment & Cancellation Terms and Conditions

1. Payment Terms

Invoices are due on receipt of the invoice date unless otherwise agreed in writing. Payment must be made using the method stated on the invoice.

2. Late Payments

If payment is not received by the due date:

A late fee may be applied.

Interest may be charged on the outstanding balance at per month (or the maximum rate allowed by law), calculated daily.

We reserve the right to suspend services until the account is brought up to date.

Any costs incurred in recovering overdue payments (including collection or legal fees) may be passed on to the client were permitted by law.

3. Deposits

Where a deposit is required:

Work will not begin until the deposit has been received.

Deposits are non-refundable, except where required by law or where we cancel the service.

4. Client Cancellations

If you need to cancel or reschedule a booking or service:

[15] days’ notice or more: No cancellation fee.

Less than [7] days’ notice: A cancellation fee of [100 %] will apply.

Same-day cancellations or no-shows: The full fee may be charged.

Notice of cancellation must be provided in writing.

5. Provider Cancellations

If we need to cancel or reschedule due to unforeseen circumstances, we will:

Offer a rescheduled date or

Provide a full refund for any services not yet delivered.

We are not responsible for costs incurred by the client due to our cancellation, unless required by law.

6. Outstanding Balances After Cancellation

Any work completed or costs incurred before cancellation remain payable. Cancelling a service does not remove the obligation to pay outstanding invoices.

7. Disputes

If you believe an invoice is incorrect, you must notify us in writing within [3] days of the invoice date. Undisputed portions must still be paid on time.

8. Acceptance of Terms

By engaging our services, you confirm that you have read, understood, and agreed to these Late Payment & Cancellation Terms and Conditions.

These Terms and Conditions of Business may only be varied by express agreement in writing by both the Client and a Principal of MV & Sons training services ltd.

If in any case our staff feels verbally or physically abused throughout before or after training course due for whatever reason, we will keep the deposit and full payment made by i.e. a company or a private individual and we will revoke any licences issued by us as well as we will not provide them any training in upcoming future.

Mv & Sons training services ltd is not responsible for undelivered post or lost post once we have got proof that we have sent the cards/certificates of to our clients, if the cards are not delivered or lost in transit by post office - to re order a duplicate we will charge additional 50£ per npors card for a replacement and 25£ for Brittop card replacement.